Software Built by IT Practitioners
Bit Bang Consulting doesn't just advise on IT processes — we build the tools that support them. ChangeTrax is our flagship product.
ChangeTrax
IT Change Management System
ChangeTrax is an enterprise-grade IT Change Management System designed by practitioners who have managed real CAB workflows, tracked real change requests, and felt the pain of managing change governance in spreadsheets and email threads.
Built to integrate into your existing ITSM workflows, ChangeTrax brings structure, visibility, and accountability to IT change processes — reducing incident risk and improving deployment confidence.
- Change Request lifecycle management
- CAB workflow and approval routing
- Risk and impact assessment framework
- Emergency change procedures
- Audit trail and compliance reporting
- Dashboard and reporting built-in
| ID | Title | Type | Status | Risk | Submitted | CAB Date |
|---|---|---|---|---|---|---|
| CHG-2849 | Firewall Rule Update — Branch VLAN | Standard | Approved | Low | Apr 08 | Apr 12 |
| CHG-2850 | SQL Server Patch — Production | Normal | In Review | Medium | Apr 09 | Apr 14 |
| CHG-2851 | Network Switch Firmware Rollout | Normal | Pending | Low | Apr 10 | Apr 16 |
| CHG-2852 | Emergency: DNS Config Change | Emergency | Approved | High | Apr 11 | ASAP |
| CHG-2853 | Active Directory Schema Update | Major | Draft | High | Apr 12 | Apr 18 |
Built for IT Operations Teams
Every feature in ChangeTrax comes from real change management experience.
Change Request Lifecycle
Track every change from draft through approval, implementation, and post-implementation review. Full lifecycle visibility.
CAB Workflow Management
Structured Change Advisory Board workflows with configurable approval routing, meeting scheduling, and decision tracking.
Risk Assessment Framework
Built-in risk and impact scoring that helps CAB members make informed approval decisions — not gut-feel ones.
Emergency Change Procedures
Expedited emergency change workflows that maintain governance even when speed is critical.
Audit Trail & Compliance
Complete audit history for every change request — who approved, what changed, when, and why.
Reporting & Analytics
Change volume trends, CAB approval rates, risk distribution, and incident correlation — built-in.
Why We Built ChangeTrax
ChangeTrax didn't start as a product idea — it started as a problem we kept encountering with clients. Organizations were managing IT changes in email threads, spreadsheets, or under-configured ITSM tools that nobody actually used.
After helping multiple clients redesign their change management processes, we realized the tooling gap was real. ChangeTrax is the tool we would have wanted to hand our clients from day one — one that reflects how change management actually works in practice, not how a textbook says it should work.
This is what Bit Bang Consulting does: we take deep operational IT experience and turn it into practical tools, processes, and strategy that real organizations can use.
For IT Process Consulting clients — ChangeTrax can be part of your engagement.
Explore IT Process Consulting →For organizations evaluating ChangeTrax directly — visit the product site.
Visit changetrax.io →Interested in ChangeTrax or IT Process Consulting?
We can help you evaluate ChangeTrax, configure it for your environment, or design the change management process it supports.